Privacy Policy

Kryat builds and operates websites, mobile apps, games, software, subscriptions, ads, support channels, and related digital services. The information we collect depends on the product, platform, region, account status, permissions, and features you use.

We may collect information you provide, account information, technical device and app information, usage and gameplay information, purchase and subscription information, ad and consent information, diagnostics, and support communications.

We use information to operate, secure, support, personalize, measure, and improve the Services; manage accounts, purchases, subscriptions, ads, consent choices, analytics, and diagnostics; communicate with users; enforce our terms; and comply with law.

We may work with service providers such as hosting vendors, app stores, payment processors, subscription infrastructure providers, analytics tools, advertising networks, consent tools, security vendors, and support providers. Product-specific notices below explain stricter or additional rules for particular Kryat products, including 2K VPN.

You can contact us at hi@kryat.com for privacy questions, deletion requests, and account-related requests.

We may collect information you provide directly, such as your name, email address, username, profile details, messages, support requests, account credentials, preferences, or any other information you choose to submit.

We may collect technical, device, and app information such as IP address, device identifiers, advertising identifiers, operating system, browser type, app version, language, approximate location derived from IP, crash information, diagnostics, performance data, and backend log data.

We may collect usage information, including interactions with websites, apps, games, online features, content, menus, settings, gameplay systems, session activity, progression, feature usage, and similar activity needed to operate and improve the Services.

If a Service includes account systems, social features, leaderboards, cloud saves, multiplayer, customer support, community features, or user-generated content, we may collect the information necessary to provide and moderate those features.

If a Service includes VPN or network-routing functionality, we may collect operational metadata such as selected server or region, VPN public keys, assigned VPN IP addresses, connection timestamps, session status, transfer usage, connection health, device and network diagnostics, security and abuse signals, and session-limit state needed to run, protect, troubleshoot, and support that feature and its supporting backend infrastructure.

If a Service includes advertising or consent flows, we and our partners may collect advertising, measurement, attribution, and consent information, including consent status, advertising identifiers, impression or interaction data, and similar information used for ad delivery, reporting, fraud prevention, and compliance.

If a Service includes purchases, subscriptions, or premium access, we may collect product identifiers, transaction identifiers, subscription status, entitlement data, billing support information, and store or payment information made available to us by the relevant platform or provider.

We may use information to provide, maintain, improve, personalize, secure, and support the Services. This may include operating gameplay systems, account features, subscriptions, purchases, online functionality, customer support, analytics, diagnostics, moderation, abuse prevention, and infrastructure.

We may also use information to communicate with you, respond to requests, measure performance, show ads, manage consent preferences, enforce our terms, comply with legal obligations, investigate misuse, and protect users, our Services, and our business.

For VPN Services, we may use information to create and maintain VPN sessions, assign peer configuration, enforce free, premium, and session limits, restore entitlements, prevent abuse, provide support, maintain security, and comply with law.

Some Services may display ads, including ads served through Google AdMob or other advertising networks. Those providers and their partners may collect and process advertising identifiers, consent status, impressions, interactions, measurement, attribution, and fraud-prevention signals under their own terms and policies.

Where required, we may use Google's User Messaging Platform (UMP) or similar tools to request consent, record your choices, and provide privacy options. Your choices may affect whether personalized ads or certain data uses are enabled.

Depending on the Service, privacy controls may also be available through the app, game, website, account settings, device settings, or third-party provider controls. Available controls may vary by product, region, platform, and version.

Some Services may offer subscriptions, premium tiers, downloadable content, virtual items, in-app purchases, or other paid features. Purchases may be processed through app stores, payment processors, or other commerce partners.

We may receive and use information needed to validate purchases, manage entitlements, restore access, provide support, keep financial or tax records, detect fraud, and comply with legal and contractual obligations.

We may use RevenueCat or similar providers to help manage subscriptions, transaction events, product access, and support workflows. Those providers may process identifiers and purchase-related data for those purposes.

Some Services may include VPN, proxy, relay, or other secure network-routing features on supported platforms. Those features may use platform VPN or network extension frameworks to create and manage a secure connection on your device.

If those features are available, we may process device, session, connection, backend, network, diagnostic, and security-related information needed to establish connections, maintain reliability, detect abuse, troubleshoot issues, enforce limits, comply with law, and operate the related infrastructure.

VPN and secure network-routing products may have stricter privacy commitments than our general Services. When this policy includes a product-specific VPN notice, that product notice explains the additional limits that apply to that product.

Hosting providers, backend operators, security partners, and similar service providers that help us run VPN features may process limited account, billing, app, VPN operational, and infrastructure data only as needed to host and operate the feature, route connections, verify subscriptions, maintain security, prevent abuse, monitor reliability, and provide support.

We may share information with vendors and service providers that help us build, operate, host, analyze, secure, support, monetize, or improve the Services. This can include hosting providers, infrastructure vendors, analytics services, ad partners, consent management providers, customer support tools, moderation tools, payment processors, app stores, and subscription infrastructure providers.

Where applicable, this may include sharing limited information with advertising networks such as Google AdMob for ad delivery, measurement, and fraud prevention, consent management tools such as Google UMP for consent choices, app stores and subscription infrastructure providers such as RevenueCat for subscription and purchase handling, and infrastructure providers for hosting, security, and service reliability.

Product-specific notices may place additional limits on how information for a particular product is shared.

We may also disclose information when required by law, to respond to legal process, to protect rights and safety, to investigate misuse, or in connection with a merger, acquisition, financing, reorganization, or sale of assets.

We may retain information for as long as reasonably necessary to provide the Services, maintain user accounts and records, operate subscriptions and purchases, support gameplay or online features, prevent fraud, resolve disputes, comply with legal obligations, and enforce our agreements.

For VPN Services, session, entitlement, security, support, and operational records are retained only as long as reasonably needed to operate the service, maintain active sessions, verify subscriptions, prevent abuse, comply with law, and resolve disputes.

We use reasonable administrative, technical, and organizational measures to protect information. However, no method of storage, transmission, or processing is completely secure.

Depending on your location and the Service you use, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. You may also be able to manage permissions, ad settings, privacy options, or account settings through the relevant Service or your device.

To request deletion of personal information, request account deletion, ask a privacy question, or submit another privacy-related request, contact hi@kryat.com and include enough detail for us to identify the relevant product and your request. We may ask for additional information to verify the request before taking action.

Where a Service offers consent choices, you can withdraw or change consent through the app, device settings, or provider controls where available. On iOS, you may also manage app permissions and tracking choices in iOS settings.

Postal privacy contact:
Kryat, Inc. and related entities
Kryat Ltd, 37 Le Loi, Hung Yen
Vietnam
Kebsoft, 18 Kenny, Wollongong
Australia

We may update this Privacy Policy from time to time. The updated version will be posted here with a revised effective date.